Trac Fasteners, quality and customer focus is of utmost importance. We strongly believe in providing total customer satisfaction through excellence in product & process development, building quality into the process, proactive approach to quality issues, quick response to customer, cutting-edge technology & price competitiveness.” It is our company policy to provide products in a manner which conform with the customers stated requirements and the company’s high standard of product quality. Our policy on quality is understood by all staff members and they are fully committed to implementing all the requirements of our documented quality management system procedures. All staff is aware of the importance of giving the customer complete satisfaction, by addressing the customers’ requirements including after sales activities where appropriate. Our commitment to achieving a high standard of product quality and customer service is maintained by the establishment and implementation of a quality management system based on our stated policy on quality.